Frequently Asked Questions

 As its name states DPC re-establishes a direct relationship between the doctor and the patient.  That means treating you when You need it, never rushing through appointments anymore. Not allowing insurances to dictate who your doctor can be; when to see her/him, or for what reasons.

With your monthly membership, you get unlimited office visits with no copays, direct access to your doctor by cell phone, text, email, or video chat, same day or next day visits, extended, relaxed office visits, access to discounts on labs, pathology, and imaging, all without the need for insurance. 

We respect our commitment to our members and they will always have a priority for appointment schedules. 

Our price policy is transparent as shown on our website.

Unfortunately Not.  Due to Medicare Restrictions, we will not be able to see you in our DPC clinic at this point. 

Yes. For obvious reasons we can not provide services like hospitalizations, surgeries, or for example major traumas due to accidents, or complex treatments for cancer, therefore you will still need to have insurance to cover these expenses. Having a high deductible insurance plan to cover these sporadic but major events is a sound strategy. Other strategies used by DPC patients also include health share plans

Prevention of hospitalizations and specialty referrals is one of the DPC's main goals. In the unavoidable case that you need these services then we will work closely with your specialist and hospital team to help you navigate the unforeseen events that could affect your care. In this situation, we do encourage you to carry insurance since we are not considered an insurance plan. 

Due to the rising cost of healthcare, many patients delay simple medical problems till the point they become chronic or severe. Having a healthcare provider at your reach will help you take care of any medical issues as soon as symptoms appear, this will allow you to take care of  any problems as soon as possible which most of the time leads to a better outcome and overall a much lower cost. 

The best thing about DPC is Freedom. It means  that you will never lose your benefits  regardless of your employment status, insurance policies, economy, politics, or any event outside your decision power.  You will enjoy your membership as long as you want.

Although we are confident we have one of the best models of Primary Care for you and your loved ones, you are free to cancel your membership at any time.

Feel free to email us at info@directprimedcare.com or give us a call at 817-497-8328, and we will get back to you to help you accommodate your appointment in your preferred times and our availability.

DPC Home Premium Visits are being offered in the Keller-Southlake area. Depends on physician availability and distance to our office. 

NO. If you are experiencing any emergency you should call 911. 

Your doctor also might determine you should be seen in an Emergency Room since we DO NOT offer,  Nor have the resources of an Emergency Service. 

No. Our clinic does not Prescribe Opioids or ANY other controlled Substances. You will need to visit an Urgent Care, see a Pain Management Doctor, or a Psychiatrist for controlled substances.